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Description
Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.
Description
Simplifying administration is essential. By automating processes throughout the entire guest experience, your team can focus on their strengths. What sets us apart? Aleno enhances your success by leveraging intelligent automation to reduce expenses and increase profitability. Data integration is key; by consolidating information from all your establishments and systems, you gain a deeper understanding of your clientele. Enhanced insights lead to improved service, more effective marketing strategies, and informed decision-making. Our dedicated team is here to support you at every stage—feel free to reach out for a chat online, give us a call, or visit our office; we always welcome your inquiries. Through automation, you can streamline administrative functions, encompassing everything from bookings and reporting to planning and reviews. Additionally, our platform is customizable, allowing you to design your Aleno experience according to the specific needs of your business, whether you're operating a pop-up, café, or a restaurant group. Elevate your branding and marketing efforts by prominently featuring your logo and fonts in your digital interfaces to foster customer trust and loyalty. Ultimately, with Aleno, you can transform your operational efficiency and customer engagement strategies seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Google Tag Manager
No
Meta Pixel
No
Stripe
No
Pricing Details
$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UMAI Restaurant Software
Founded
2016
Country
Malaysia, Portugal
Website
www.umai.io
Vendor Details
Company Name
aleno
Country
Switzerland
Website
www.aleno.me
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
Yes
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
No
Restaurant Reservations
Capacity Monitoring
Yes
Custom Reservation Inventory
No
Deposits / Prepayment Processing
Yes
Email Marketing
Yes
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
No
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
Yes
Text/SMS Communications
Yes
Waitlist Management
Yes
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
