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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.

Description

Successful restaurant brands across various categories are enhancing the guest experience through personalized approaches that increase customer lifetime value by leveraging Customer Intelligence. There exists a reliable method to attract and retain valuable customers for a lifetime. Profitable brands are enabling all departments to enhance their efficiency. Brands that possess deep insights into their customers and integrate that knowledge throughout their operations will dominate in wallet share, brand recognition, and overall market presence. Customer Lifetime Value (CLV) represents the profit derived from each customer from their initial visit to their final purchase. Leading brands in the industry are prioritizing this key performance metric as a fundamental part of their strategy. By taking charge of your guest data and breaking down data silos, you can achieve a comprehensive understanding of all guests. Furthermore, pinpointing your top 5% of customers based on their Customer Lifetime Value can significantly elevate your brand's performance. Ultimately, brands that prioritize personalization and intelligence will not only thrive but also cultivate lasting relationships with their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ecotrak No 
Google Yes 
Google Tag Manager Yes 
Meta Pixel Yes 
Olo No 
PayDay Portal No 
Stripe Yes 

Integrations

Ecotrak Yes 
Google No 
Google Tag Manager No 
Meta Pixel No 
Olo Yes 
PayDay Portal Yes 
Stripe No 

Pricing Details

$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Free Trial No 
Free Version No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

UMAI Restaurant Software

Founded

2016

Country

Malaysia, Portugal

Website

www.umai.io

Vendor Details

Company Name

Wisely

Founded

2014

Country

United States

Website

getwisely.com

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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