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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Accessing POS services from AM/PM has become more straightforward than ever. Follow our detailed guide to learn how to access and navigate the updated online service portal with ease. To identify the location related to your service request, simply click on the “Select Store” dropdown menu and choose from the locations available to you. It’s important to designate the most appropriate individual within your organization who AM/PM can reach out to for additional information or to expedite the resolution of your issue; please provide their name, direct phone number, and email address. If there’s an alternative contact who can also assist, kindly include their information in the designated sections. Indicate the nature of the issue you’re facing by selecting from the dropdown menu; for instance, are you encountering problems with your point-of-sale hardware or software? Provide a thorough description of your issue in the text box below, as this will help us swiftly grasp the situation and connect you with the right technician who can effectively address your concerns. Your detailed input is crucial for a swift resolution.

Description

nService is an online help desk software that enables customer service teams to establish a support site for their clients. IT departments can utilize it to create an IT help desk platform for delivering technical assistance. Additionally, other sectors such as facility management and HR can present their services through the help desk interface. Customers visit the help desk site to explore the knowledge base, submit service requests (or tickets), and monitor their progress. Technicians are able to assign, respond to, and resolve these service requests efficiently. Managers leverage the system to oversee the services provided by their teams. I have been consistently impressed by the efficiency and user-friendliness of your nService help desk solution. Users find it easy to keep tabs on their requests and appreciate the prompt responses they receive. Technicians can effortlessly assess their tasks, prioritize, and get started on their work. Moreover, managers have access to necessary reports, allowing them to escalate issues as needed, making the whole process more streamlined and effective. The overall functionality of nService significantly enhances both user experience and operational efficiency across various departments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 

Integrations

AWS Marketplace Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AM PM Systems

Founded

2008

Country

United States

Website

www.ampmsystems.com/resources/resourcesoftware/upos

Vendor Details

Company Name

Avensoft

Website

www.avensoft.com

Product Features

Restaurant POS

Delivery Management Yes 
Gift Card Management No 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management No 
Reporting/Analytics Yes 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

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