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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Accessing POS services from AM/PM has become more straightforward than ever. Follow our detailed guide to learn how to access and navigate the updated online service portal with ease. To identify the location related to your service request, simply click on the “Select Store” dropdown menu and choose from the locations available to you. It’s important to designate the most appropriate individual within your organization who AM/PM can reach out to for additional information or to expedite the resolution of your issue; please provide their name, direct phone number, and email address. If there’s an alternative contact who can also assist, kindly include their information in the designated sections. Indicate the nature of the issue you’re facing by selecting from the dropdown menu; for instance, are you encountering problems with your point-of-sale hardware or software? Provide a thorough description of your issue in the text box below, as this will help us swiftly grasp the situation and connect you with the right technician who can effectively address your concerns. Your detailed input is crucial for a swift resolution.

Description

WebIssues is a versatile open-source platform that facilitates issue tracking and enhances team collaboration across multiple operating systems. It enables users to efficiently store, manage, and monitor various issues, complete with detailed attributes, descriptive notes, comments, and file uploads. While its installation and usage are straightforward, the system boasts a wide array of powerful features and extensive customization options. The integrated web client is part of the server setup, which requires PHP version 5.6 or later, along with a database such as MySQL, PostgreSQL, or SQL Server. Additionally, a desktop application is available for Windows, Mac, and Linux users, necessitating WebIssues server version 2.0. For further guidance on installation and utilization, refer to the WebIssues Guide. Should any issues arise, users are encouraged to seek assistance through the Support forum. Ideas for enhancements can be proposed in the Feature requests forum, while bug reports should be submitted via the Issues tracker on GitHub. Furthermore, anyone interested can join the WebIssues Team, contributing to the ongoing development of this collaborative project. Engaging with this community not only fosters skill development but also drives innovation within the platform.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AM PM Systems

Founded

2008

Country

United States

Website

www.ampmsystems.com/resources/resourcesoftware/upos

Vendor Details

Company Name

WebIssues

Country

Poland

Website

webissues.mimec.org

Product Features

Restaurant POS

Delivery Management Yes 
Gift Card Management No 
Inventory Management Yes 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering No 
Order Management No 
Reporting/Analytics Yes 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

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