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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

Description

Veho Genie seamlessly integrates staff management, scheduling, assignments, and timesheets into a user-friendly cloud software that is accessible from any device at any time. This innovative platform empowers organizations to manage compliance effectively, assign tasks, process payments, and enhance team communication. Veho Genie aims to achieve three primary objectives: to offer a straightforward platform that encourages staff to keep their information up-to-date, to consolidate the essential aspects of running a contractor-based business—including compliance, task allocation, and invoicing—into one cohesive system, and to actively listen to user feedback to develop features that align with their operational needs. Additionally, both users and administrators receive timely notifications for expiring documents and qualifications, ensuring that compliance is maintained. Furthermore, invoice details and timesheets are packaged into a zip file, making it easy to prepare and send expense receipts. This comprehensive approach not only simplifies management processes but also enhances overall productivity within organizations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Intercom Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zendesk Yes 
Zendesk Chat Yes 

Integrations

Freshdesk No 
Intercom No 
Microsoft Dynamics 365 No 
Salesforce No 
Zendesk No 
Zendesk Chat No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

135.86 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Vendor Details

Company Name

Veho Genie

Country

United Kingdom

Website

www.vehogenie.co.uk

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Staffing

Billing & Invoicing No 
CRM No 
Candidate Management No 
Interview Management No 
Job Board Posting No 
Job Requisition No 
Onboarding No 
Payroll Management No 
Self Service Portal No 
Temporary Staffing No 

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