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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

Description

Viibrant Core is an adaptable technology platform designed exclusively for senior living communities. Our intuitive system enhances both resident interaction and the efficiency of staff workflows. By simplifying various community operations, including dining reservations, event sign-ups, and service requests, Viibrant Core ensures seamless management. All community information can be centralized and easily controlled from one location. The dashboard is tailored to showcase specific functionalities according to the different roles of administrators. Additionally, we offer numerous integrations with partners such as TheWorxHub, FullCount CARDWATCH, MatrixCare, PointClickCare, and Azure Active Directory. Furthermore, we deliver real-time analytics that monitor usage and activities at both community and resident levels, allowing for informed decision-making and improved service delivery. This comprehensive system is designed to enhance the overall experience for both residents and staff alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CardWatch POS No 
FullCount No 
MatrixCare No 
Microsoft Entra ID No 
Okta Yes 
PointClickCare No 
TheWorxHub No 

Integrations

CardWatch POS Yes 
FullCount Yes 
MatrixCare Yes 
Microsoft Entra ID Yes 
Okta No 
PointClickCare Yes 
TheWorxHub Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Vendor Details

Company Name

Viibrant

Founded

2009

Country

United States

Website

viibrant.com

Product Features

Product Features

Assisted Living

Admissions Management Yes 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning Yes 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management Yes 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management Yes 
Work Order Management Yes 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes Yes 
Geriatric Care No 
MDS Review No 
Patient Records Yes 
Staff Scheduling Yes 

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