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Description
Tungsten Mobile Capture utilizes patented technologies for image processing and on-device optical character recognition (OCR) to automatically capture, extract, and validate information from physical documents. This innovation removes the necessity for manual data entry, ensuring a swift and seamless experience for your customers. It enhances engagement across various customer touchpoints and allows for service delivery through their preferred communication channels. By enabling right-channeling features with comprehensive analytics, organizations can refine the customer journey effectively. Moreover, it facilitates problem-solving at any phase of the process through unified platform management. This technology can be expanded to support new customer interaction applications, including onboarding, bill payments, and mortgage processes. Additionally, it empowers customers to engage with your business systems by integrating robust data extraction and interactive validation functionalities directly into your mobile applications. Overall, this solution significantly improves operational efficiency while enriching the customer experience.
Description
ViciDocs ECM serves as our primary electronic content management system, boasting an extensive array of capabilities for capturing, archiving, organizing, indexing, and retrieving your valuable information. Its versatile data capturing module allows for data extraction from nearly any source, incorporating integrated digitization, email, Optical Character Recognition (OCR), image-to-text conversions, and scanning technologies. The intelligent indexing and tagging features simplify document management, ensuring that you can always locate that crucial document when you need it most. With ViciDocs ECM, you can streamline your workflow and enhance productivity by keeping all your information at your fingertips. Additionally, the system's user-friendly interface makes it accessible to users of all technical levels.
API Access
Has API
No
API Access
Has API
No
Integrations
Tungsten Capture
No
Tungsten MarkView
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Tungsten Automation
Founded
1985
Country
United States
Website
www.tungstenautomation.com/products/mobile-capture-platform
Vendor Details
Company Name
Vicisoft Technologies
Country
India
Website
www.vicisoft.com
Product Features
OCR
Batch Processing
No
Convert to PDF
No
ID Scanning
No
Image Pre-processing
No
Indexing
No
Metadata Extraction
No
Multi-Language
No
Multiple Output Formats
No
Text Editor
No
Zone Selection Tool
No
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
