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Description

Enhance your HR team's understanding of candidate perceptions using our comprehensive survey and analytics platform. We have gathered insights from more than 1.3 million distinct candidate interactions, resulting in nearly 100,000 advocates for employer brands. It is essential to seek your candidates' opinions to truly grasp how they perceive your organization. The genuine sentiments and insights regarding their experiences can only be uncovered by allowing them to provide feedback anonymously. Our integration with your ATS streamlines this process, freeing you to concentrate on essential tasks while feedback is collected effortlessly in the background. Remarkably, close to 60% of candidates share their thoughts after interviews when using Trustcruit. Since one individual’s feedback may not provide the complete picture, gathering a larger volume of responses leads to more reliable insights. Through our dashboard, access AI-driven analysis of your strengths and weaknesses, and compare your performance against our extensive global database featuring feedback from over a million candidate experiences, ensuring continuous improvement and informed decision-making. This approach not only enhances your understanding of candidate experiences but also strengthens your overall hiring strategy.

Description

Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Greenhouse Yes 
Intelli-Mine Yes 
Jobylon Yes 
Oracle Taleo Yes 
ReachMee Yes 
SmartRecruiters Yes 
Teamtailor Yes 
Visma Proceedo Yes 
Workable Yes 
Workday Extend Yes 
isEazy Engage Yes 

Integrations

Greenhouse No 
Intelli-Mine No 
Jobylon No 
Oracle Taleo No 
ReachMee No 
SmartRecruiters No 
Teamtailor No 
Visma Proceedo No 
Workable No 
Workday Extend No 
isEazy Engage No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Trustcruit

Founded

2016

Country

Sweden

Website

www.trustcruit.com

Vendor Details

Company Name

eTrusted

Country

Germany

Website

enterprise.etrusted.com

Product Features

HR Analytics

Compensation Plan Modeling No 
Dashboard No 
HR Metrics Library No 
Leave & Absence Reporting No 
Predictive Modeling No 
Recruiting Management No 
Succession Planning No 
Talent Management No 
Trend Analysis No 
Turnover Tracking No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

TBH Reviews

TBH

Copystack Ltd