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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Get a comprehensive overview of customer ratings for your business and products. Utilize your public reviews effectively to showcase all available customer feedback on your website or online store! By aggregating customer experiences from numerous platforms, you can enhance both traffic and conversion rates for your business. Display all reviews and experiences conveniently in a single badge, which you can customize according to your preferences. By consolidating reviews from various sources and featuring them on your site, you establish greater trust in your online presence. Additionally, displaying review stars in Google search results can significantly boost your website's organic traffic. We collect all the reviews related to your business from a variety of channels, combining these insights into one trusted badge. Furthermore, we provide Google with your business reviews, facilitating the appearance of Google stars directly in search results for enhanced visibility. This approach not only showcases your credibility but also invites potential customers to engage with your offerings.

Description

Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Yes 
Ecwid Yes 
Gambio Yes 
Glassdoor Yes 
Google Yes 
Google Business Profile Yes 
JTL-Shop Yes 
Jimdo Yes 
Lightspeed Retail Yes 
LinkedIn Yes 
Pinterest Yes 
PlentyONE Yes 
PrestaShop Yes 
Treatwell Yes 
X (Twitter) Yes 
XING Yes 
YouTube Yes 
eBay Yes 
ePages Yes 

Integrations

Amazon No 
Ecwid No 
Gambio No 
Glassdoor No 
Google No 
Google Business Profile No 
JTL-Shop No 
Jimdo No 
Lightspeed Retail No 
LinkedIn No 
Pinterest No 
PlentyONE No 
PrestaShop No 
Treatwell No 
X (Twitter) No 
XING No 
YouTube No 
eBay No 
ePages No 

Pricing Details

€19.99 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Trustami

Founded

2015

Country

Germany

Website

www.trustami.com/en/

Vendor Details

Company Name

Word of Tour

Founded

2026

Website

wordoftour.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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