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support

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Description

TrustWILL is a powerful app designed for ecommerce retailers that utilizes AI to enhance customer engagement and review collection, allowing merchants to effectively gather, manage, and showcase photo and video reviews to elevate social proof, enhance conversion rates, and build brand loyalty. This platform offers customizable review widgets that seamlessly integrate into various parts of the online store, including product and category pages, featuring flexible layouts and branding options that enable merchants to display star ratings, customer images, videos, and badges that emphasize top reviews. It facilitates automated collection of reviews through email and QR codes, provides multi-language translation for reviews, and includes moderation tools along with AI insights that summarize customer sentiment, pinpoint valuable content, and evaluate review performance across different products and marketing campaigns. Additionally, TrustWILL features comprehensive analytics dashboards that help measure the influence of reviews on customer engagement and conversion rates, automatically syncs with Shopify stores for streamlined operations, and offers round-the-clock support to assist teams in implementing the app on any theme or storefront. With its robust set of features, TrustWILL empowers ecommerce businesses to significantly enhance their customer experience and drive sales growth.

Description

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CWILL Yes 
Shopify Yes 
Shopify Plus Yes 
AdRoll No 
Antavo No 
Canopy No 
Centra No 
GemPages No 
LoyaltyLion No 
Marketing 360 No 
Pandium No 
Paragon Commerce No 
Remarkety No 
SAP Marketing Cloud No 
Shoelace No 
Shogun No 
Solteq Cloud POS No 
Truto No 
ViralSweep No 

Integrations

CWILL Yes 
Shopify Yes 
Shopify Plus Yes 
AdRoll Yes 
Antavo Yes 
Canopy Yes 
Centra Yes 
GemPages Yes 
LoyaltyLion Yes 
Marketing 360 Yes 
Pandium Yes 
Paragon Commerce Yes 
Remarkety Yes 
SAP Marketing Cloud Yes 
Shoelace Yes 
Shogun Yes 
Solteq Cloud POS Yes 
Truto Yes 
ViralSweep Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/trustwill/

Vendor Details

Company Name

Yotpo

Founded

2011

Country

Israel

Website

www.yotpo.com/

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting No 
Keyword Filtering Yes 
Multi-Account Management No 
Post Scheduling Yes 

Alternatives

Rivyo Reviews

Rivyo

Webcontrive

Alternatives

Attentive Reviews

Attentive

Attentive Mobile