Average Ratings 4 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

TrustRadius serves as a platform for reviewing business technology, focusing on enhancing content quality and maintaining data integrity to assist buyers in making informed decisions through honest and insightful evaluations. Additionally, we empower vendors to effectively leverage their customers' authentic feedback. To ensure the credibility of reviews, every contributor goes through a multi-step verification process, guaranteeing that only real product experiences are displayed. We maintain a strict policy against selling leads or offering paid placements, ensuring that vendors cannot manipulate outcomes in any way. Each review undergoes thorough examination by our Research Team to confirm its quality, detail, and depth prior to publication. On average, our reviews consist of over 400 words, providing comprehensive insights into each product. Ultimately, our commitment to transparency and authenticity fosters trust among users and vendors alike.

Description

The leading reputation management platform tailored specifically for home services seamlessly integrates with top-tier field management software. You can manage customer service interactions effortlessly from any device, allowing you to turn feedback into a powerful competitive edge. Our system personalizes service interactions to align with the modern homeowner's desire for personalized attention, enabling you to gather authentic customer reviews effectively. By keeping homeowners informed about upcoming appointments and offering personalized bios of their technicians, you enhance their sense of comfort and security. Implementing automatic feedback requests post-appointment can significantly boost the likelihood of receiving online reviews. This improvement not only enhances your social media presence but also aids in lead generation, resulting in increased revenue. Ultimately, a steady stream of genuine reviews plays a pivotal role in strengthening your brand's reputation in the market. By prioritizing customer experience, businesses can foster loyalty and drive sustained growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Axis LMS Yes 
Clay Yes 
ConnectWise PSA No 
FieldEdge No 
FieldOPS No 
FieldWorx No 
Housecall Pro No 
Influitive Yes 
QuickBooks Online Advanced No 
Retamo Yes 
Reviewshake Yes 
Salesforce Yes 
Service Fusion No 
Successware No 
Wufoo Yes 
Xoxoday Yes 

Integrations

Zapier Yes 
Axis LMS No 
Clay No 
ConnectWise PSA Yes 
FieldEdge Yes 
FieldOPS Yes 
FieldWorx Yes 
Housecall Pro Yes 
Influitive No 
QuickBooks Online Advanced Yes 
Retamo No 
Reviewshake No 
Salesforce No 
Service Fusion Yes 
Successware Yes 
Wufoo No 
Xoxoday No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TrustRadius

Founded

2012

Country

United States

Website

trustradius.com

Vendor Details

Company Name

pulseM

Founded

2001

Country

United States

Website

pulsem.me/

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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