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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.

Description

Efficiently compile and correlate customer feedback by integrating Unbird with over nine distinct sources. Categorize similar feedback items through intelligent tagging methods. Associate your customer insights with innovative ideas and establish a hierarchy for development priorities. Produce comprehensive reports to identify the most pressing concerns. Seamlessly inform both customers and stakeholders once a new feature is launched, ensuring effective communication. Additionally, effortlessly link to your preferred applications to monitor and evaluate customer feedback as it comes in real time. This streamlined process not only enhances understanding but also fosters a more responsive approach to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Google Sheets Yes 
Acuity Scheduling Yes 
Gmail No 
Google Forms No 
Housecall Pro Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom No 
LionDesk Yes 
Mailchimp Yes 
Nekton.ai No 
Pendo No 
ServiceTitan Yes 
Setmore Yes 
Simpro Yes 
Square Payments Yes 
Trello No 
X (Twitter) No 
Zendesk No 

Integrations

Axis LMS Yes 
Google Sheets Yes 
Acuity Scheduling No 
Gmail Yes 
Google Forms Yes 
Housecall Pro No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom Yes 
LionDesk No 
Mailchimp No 
Nekton.ai Yes 
Pendo Yes 
ServiceTitan No 
Setmore No 
Simpro No 
Square Payments No 
Trello Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

$23 per month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TrueReview

Founded

2019

Country

United States

Website

truereview.co

Vendor Details

Company Name

Unbird

Founded

2017

Country

United States

Website

unbird.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification No 
Review Request Yes 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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