Average Ratings 5 Ratings
Average Ratings 0 Ratings
Description
TrueDialog is a high-quality SMS messaging platform for businesses and higher education institutions. TrueDialog is a simple business texting platform that can be used immediately. It comes with a variety of pre-built tools and a robust SMS messaging API. Its applications include SMS customer service, SMS marketing, SMS marketing, emergency alerts, two-way messaging, and SMS marketing.
Description
Connect with your audience using Via's comprehensive mobile commerce solutions and witness the impactful results firsthand. Engage your customers through text messaging, which boasts the highest open rates among mobile alerts. Break through the noise to communicate directly with customers on their most frequently used devices. Tailor the shopping journey for your most dedicated patrons and discover how Push Notifications can deliver superior engagement compared to SMS through your personalized store application. Although chatbots are often associated with desktop use, your strategy requires two-way communication that feels organic and intuitive on mobile devices. Design intricate multi-step automation processes to create precisely targeted customer journeys. Manage conversations with your customers from a single, unified inbox, regardless of the messaging service they prefer. Equip yourself with adaptable key performance indicators, including click-through rates, customer retention, revenue per message, and additional metrics. Finally, take charge by developing a visually appealing and customized mobile application that enhances your customers' shopping experience. This approach ensures that you not only meet but exceed your customers' expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Marketo Engage
Yes
Eloqua
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Dynamics 365
Yes
Nexus
Yes
Salesforce
Yes
ShapeNet
Yes
Velocify
Yes
Integrations
Adobe Marketo Engage
No
Eloqua
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Dynamics 365
No
Nexus
No
Salesforce
No
ShapeNet
No
Velocify
No
Pricing Details
$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TrueDialog
Founded
2011
Country
United States
Website
truedialog.com
Vendor Details
Company Name
VIA
Founded
2019
Country
United States
Website
www.viacustomers.com
Product Features
Alumni Management
Event Management
Yes
Fundraising Management
Yes
Jobs Board
Yes
Mailing List Management
Yes
Member Accounts
Yes
Member Communities
Yes
Member Directory
Yes
Member Portal
No
Membership Management
Yes
Website Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Higher Education
Admissions Management
Yes
Alumni Management
Yes
Assessment Management
No
Curriculum Management
No
Faculty / Staff Management
No
Financial Aid Management
Yes
Fundraising Management
Yes
Housing Management
No
Scheduling
Yes
Student Information / Records
No
Student Portal
No
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
Yes
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
No
Registration
Activity Registration
Yes
Attendance Management
No
Badge Management
No
Calendar Management
No
Class Registration
Yes
Contact Management
No
Event Registration
Yes
Form Builder
No
Group Registration
Yes
Marketing Management
Yes
Online Registration
Yes
Onsite Registration
No
Payment Processing
No
Refund Automation
No
Self Check-In
No
Surveys & Feedback
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
No
Text-to-Win
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No