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support

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Description

With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.

Description

We consider your workforce to be the most valuable asset of your business, and our aim is to enhance your engagement with customers. Our diverse range of features and flexible pricing caters to businesses of various scales. Whether you operate a small local shop or a large international chain, we have tailored solutions for you. Enable your customers to receive answers to their inquiries, guide them on product choices, and assist them in completing their purchases through both online and face-to-face consultations. Schedule a session with a beauty specialist who can provide insights while you shop for particular items. Arrange a meeting with a stylist for detailed information regarding the comfort and fit of pieces in your collection. Additionally, set up an appointment with an interior designer to assist you in selecting the perfect furniture for your home. These consultation sessions not only boost the average shopping cart value but also enhance your conversion rates! Customers who receive expert guidance are significantly more inclined to finalize their purchases! Furthermore, this personalized approach fosters deeper relationships between your business and your clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bambuser No 
Booker Yes 
Boulevard Yes 
Facebook No 
Heyday AI No 
Jimdo No 
Lightspeed Retail No 
Mindbody Yes 
Phorest Salon Software Yes 
Square Appointments No 
Square POS No 
Square Payments No 
Square Payroll No 
Square for Retail No 
Stripe No 
Weebly No 
Wix No 
WordPress No 

Integrations

Bambuser Yes 
Booker No 
Boulevard No 
Facebook Yes 
Heyday AI Yes 
Jimdo Yes 
Lightspeed Retail Yes 
Mindbody No 
Phorest Salon Software No 
Square Appointments Yes 
Square POS Yes 
Square Payments Yes 
Square Payroll Yes 
Square for Retail Yes 
Stripe Yes 
Weebly Yes 
Wix Yes 
WordPress Yes 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

€20 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

True Lark

Founded

2017

Country

United States

Website

truelark.com

Vendor Details

Company Name

booxi

Founded

2013

Country

Canada

Website

www.booxi.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access No 
Multi-Location Yes 
Online Booking No 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation Yes 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations Yes 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location Yes 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments Yes 

Scheduling

Alerts/Notifications No 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling Yes 
Employee Scheduling No 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) No 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling No 
Calendar Sync Yes 
Client Database Yes 
Group Scheduling Yes 
Mobile Access Yes 
Multi-Location Yes 
Online Booking Yes 
Online Payments Yes 
Recurring Appointments No 
Room Booking Management Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management No 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) No 
Recurring Appointments No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) No 

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