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Average Ratings 43 Ratings

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Description

With 24/7 coverage, you can instantly grow, retain, or engage your customer base. It is fully automated so that you can focus on what really matters. True Lark (formerly FrontdeskAI), offers an AI assistant named Sasha. Sasha can respond to missed calls via text and provide quick, compassionate responses 24/7. It's all fully automated so you don’t even have to lift one finger. Technology should match your business model, not vice versa. You have the freedom to organize your business in your own way. Sasha manages your website and can help you answer questions, book classes, appointments, or connect with new clients. Matching clients with the right pricing option, service and voice in your brand's voice will increase revenue and retention.

Description

When I Work allows businesses to easily schedule, track attendance and communicate with hourly employees. With the free iOS and Android apps, you can keep track of every employee's schedule and time clock. You can keep track of employee availability and time off, as well as manage shift swaps in just a few clicks. Integrate with your payroll provider for a smoother process and to avoid human error.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5X No 
ADP Enterprise HR No 
ADP Learning Management No 
ADP Next Gen HCM No 
ADP StandOut No 
ADP Streamline No 
ADP Workforce Now No 
BambooHR No 
Booker Yes 
Facebook No 
GoCo No 
Google Calendar No 
Google Workspace No 
Keephub No 
QuickBooks Online Advanced No 
Rippling No 
Shift No 
Square Appointments No 
Square Payments No 
Stackreaction No 

Integrations

5X Yes 
ADP Enterprise HR Yes 
ADP Learning Management Yes 
ADP Next Gen HCM Yes 
ADP StandOut Yes 
ADP Streamline Yes 
ADP Workforce Now Yes 
BambooHR Yes 
Booker No 
Facebook Yes 
GoCo Yes 
Google Calendar Yes 
Google Workspace Yes 
Keephub Yes 
QuickBooks Online Advanced Yes 
Rippling Yes 
Shift Yes 
Square Appointments Yes 
Square Payments Yes 
Stackreaction Yes 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

$3.00/month/user
Single location plan starts at $3 per user/month.
Multi location plan starts at $5 per user/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

True Lark

Founded

2017

Country

United States

Website

truelark.com

Vendor Details

Company Name

When I Work

Founded

2010

Country

United States

Website

www.wheniwork.com

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling Yes 
Mobile Access No 
Multi-Location Yes 
Online Booking No 
Online Payments Yes 
Recurring Appointments Yes 
Room Booking Management Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation Yes 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations Yes 
Video Chat No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location Yes 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Salon

Appointment Management No 
Booth Rental No 
Client Profiles Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location Yes 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments Yes 

Scheduling

Alerts/Notifications No 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling Yes 
Employee Scheduling No 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) No 

Product Features

Absence Management

Analytics/Reporting No 
Approval Process Control No 
Attendance Tracking No 
Calendar Management No 
Compliance Management No 
Employee Database No 
Employee Scheduling No 
Leave Policy Management No 
Notifications/Alerts No 
Overtime Management No 
Role-Based Permissions No 
Time Off Management No 
Timesheet Management No 

Attendance Tracking

Absence Management Yes 
Calendar Management Yes 
Employee Scheduling Yes 
Employee Time Clock Yes 
FMLA Tracking No 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets Yes 
Vacation / Leave Tracking Yes 

Bakery

Accounting Management No 
Customer Management No 
Inventory Management No 
Labor Cost Calculator Yes 
Nutrition & Ingredient Labels No 
Nutrition Analysis No 
Production Management No 
Recipe / Formula Costing No 
Recipe / Formula Management No 
Sales History No 
Sales Management No 

Brewery

Billing & Invoicing No 
Cask Management No 
Demand Planning Yes 
Distribution Management No 
Inventory Management No 
Order Management No 
Production Tracking No 
Quality Control No 
Recipe Management No 

Catering

Banquet Management No 
Billing & Invoicing No 
Booking Management No 
Calendar Management Yes 
Contract Management No 
Costing No 
Customer Database No 
Event Management Yes 
Facility Management Yes 
Inventory Management No 
Kitchen / Menu Management No 
Order Management No 
Quote Management No 
Recipe Management No 
Waitstaff Management Yes 

Employee Monitoring

Activity Monitoring No 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database No 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Food Service Management

Costing No 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools Yes 
Tray Tracking No 

Massage Therapy

Appointment Management No 
Billing & Invoicing No 
Client Management No 
Email Marketing No 
Employee Management Yes 
Gift Card Management No 
Multi-Location Yes 
Point of Sale (POS) No 
Practice Management No 
SOAP Notes No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop Yes 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments No 
Self Service Portal Yes 
Staff Scheduling Yes 

Nonprofit

Accounting No 
Committee Management Yes 
Donor Management No 
Dues Management No 
Event Management Yes 
Fundraising Management No 
Member Database No 
Membership Management No 
Social Media Management No 
Volunteer Management Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling Yes 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management Yes 

Spa

Appointment Management No 
Client Management No 
Employee Management Yes 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Time Clock

Biometric Recognition No 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking Yes 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database No 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking No 
Overtime Calculation No 
Time per Project Reporting No 
Timesheet Management No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce Yes 

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