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Description
TrominoCARE is a versatile, cloud-driven Medical Information Call Center (MICC) software crafted to streamline daily operations within medical information call centers. It encompasses a thorough database that facilitates the management of MICC activities throughout their entire lifecycle, addressing different types of calls such as medical queries, product quality issues, and adverse event reports. With accessibility on mobile devices, tablets, and desktops, TrominoCARE promotes adaptability and quick responses across various platforms. Its primary features include automating processes for all call types, generating Field Alert Reports (FARs) automatically, and providing a customizable client product dictionary along with tailored workflows to meet specific business requirements. Additionally, the platform includes a mobile app that empowers medical sales representatives and field teams to collect and report information without needing an internet connection, while also ensuring seamless integration with safety and MICC systems. This comprehensive approach enhances both efficiency and communication within the medical information landscape.
Description
Veeva Vault Safety is an advanced system designed for the management of individual case safety reports, facilitating the collection, processing, and reporting of adverse events related to both clinical trials and marketed products. This comprehensive platform allows sponsors and contract research organizations (CROs) to handle both global and local adverse events for various categories, including drugs, biologics, vaccines, devices, and combination products. Its integrated gateway connections and established reporting protocols enhance the efficiency of submitting cases to regulatory authorities and sharing information with partners. Additionally, the centralized management of coding dictionaries automates updates for MedDRA, WHODrug, and EDQM on a semi-annual basis. By consolidating pharmacovigilance processes within a single cloud environment, Vault Safety promotes proactive measures in ensuring patient safety. The system also utilizes real-time reports and dashboards, coupled with seamless collaboration, to enhance visibility and ensure compliance regarding adverse event reporting. Ultimately, this innovative solution transforms the approach to safety management in the pharmaceutical industry, fostering a more efficient and effective response to patient safety concerns.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TrominoSoft
Country
United States
Website
trominosoft.com/trominocare/
Vendor Details
Company Name
Veeva
Country
United States
Website
www.veeva.com/products/vault-safety/