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Description
Enhance the banking journey for your clients by leveraging AI to enrich transaction data, creating captivating experiences that elevate customer satisfaction. By extracting more insights from transactions, you can significantly improve the overall banking experience for your customers. This also helps in lowering operational costs by minimizing chargebacks and reducing the volume of customer support inquiries. Each transaction can be paired with a clear brand name and a well-designed logo, ensuring customers can easily recognize their purchases. Automatic categorization of transaction data into 14 primary categories and numerous subcategories goes beyond standard MCCs, offering clients a more comprehensive view of their financial activities. Furthermore, gain access to valuable information from transactions, including the merchant's phone number, website, and detailed address information such as street, zip code, city, country, and GPS coordinates. Empower your customers to proactively analyze transactions and set blocks on specific merchants to further save costs and prevent chargebacks, ultimately fostering a more transparent and manageable banking relationship. By investing in these enhancements, banks can also strengthen customer loyalty through personalized and informed banking interactions.
Description
Verdivo is an innovative platform that leverages AI technology to streamline chargeback management for ecommerce and subscription businesses, effectively automating the prevention, analysis, and response to payment disputes within their payment networks. It manages the entire chargeback process, from monitoring alerts in real-time to generating evidence and submitting representments automatically, thus minimizing the manual effort required for handling disputes. By integrating directly with payment processors like Shopify and Stripe, Verdivo ensures seamless synchronization of transaction data, facilitating the creation of AI-based responses that are customized according to issuer behaviors and merchant sectors. The platform's continuous learning from past disputes enhances its ability to improve win rates and stay responsive to shifting fraud patterns, while its alert features, including RDR, CDRN, and Ethoca, empower merchants to preemptively address fraudulent transactions before they escalate to chargebacks. Additionally, Verdivo offers comprehensive analytics dashboards that display recovery metrics, BIN analysis, and performance insights, enabling teams to assess risk and return on investment in real time. This holistic approach not only protects merchants from losses but also equips them with the tools necessary for informed decision-making.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Authorize.Net
No
Ethoca
No
Shopify
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18.50 per alert
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Triple
Founded
2021
Country
United Kingdom
Website
www.jointriple.com
Vendor Details
Company Name
Verdivo
Country
United States
Website
verdivo.io
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No