Average Ratings 1 Rating

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Average Ratings 0 Ratings

Total
ease
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design
support

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Description

Tripadvisor stands as the leading travel platform globally, aiding 463 million travelers monthly in ensuring each journey is exceptional. People from around the world utilize the Tripadvisor website and app to access over 867 million reviews and insights regarding 8.7 million hotels, dining options, activities, airlines, and cruise lines. Whether in the midst of planning or during their travels, users rely on Tripadvisor to find competitive rates on accommodations, flights, and cruises, while also booking sought-after tours and attractions, and securing reservations at excellent eateries. Serving as the perfect travel ally, Tripadvisor operates in 49 markets and offers support in 28 different languages, making it accessible to a diverse array of travelers. This platform not only simplifies travel planning but also enriches the overall travel experience by connecting users with a wealth of information and resources.

Description

Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Accom Click Yes 
Anecdote Yes 
Checkfront Yes 
Foodetective Yes 
Future Ticketing Yes 
GuestRevu Yes 
Mapal Culture Suite Yes 
Mentionlytics Yes 
RentalBell Yes 
Reviewa Yes 
Social Places Yes 
Socialhuge Yes 
Sorrel AI Yes 
Spectoos Yes 
TripAdmit Yes 
Tripadvisor Menu Connect Yes 
Tripadvisor WiFi Yes 
Viff Yes 
Ynnov Yes 

Integrations

Accom Click No 
Anecdote No 
Checkfront No 
Foodetective No 
Future Ticketing No 
GuestRevu No 
Mapal Culture Suite No 
Mentionlytics No 
RentalBell No 
Reviewa No 
Social Places No 
Socialhuge No 
Sorrel AI No 
Spectoos No 
TripAdmit No 
Tripadvisor Menu Connect No 
Tripadvisor WiFi No 
Viff No 
Ynnov No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.tripadvisor.com

Vendor Details

Company Name

Word of Tour

Founded

2026

Website

wordoftour.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management No 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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