Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Wherever your travels may take you, Trip.com is ready to assist with all your needs. We offer a comprehensive range of services, including flights, accommodations, car rentals, and tickets to various attractions, ensuring a seamless connection across the globe. With a membership base exceeding 400 million, Trip.com provides competitive pricing that helps you save on your travel expenses every day. By signing up as a member, you can unlock even greater discounts! You can embark on your journeys without a care in the world, knowing that our dedicated customer service team is available to support you whenever necessary. Our multilingual customer service representatives are prepared to assist you, with English support accessible 24/7 through phone, email, or our user-friendly mobile app. Additionally, with a vast selection of over 1.4 million hotels spread across 200 countries and regions, our extensive hotel network guarantees that customers have a wide array of options to choose from, enhancing your travel experience. We prioritize your comfort and satisfaction, ensuring that every aspect of your journey is well taken care of.

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bokun Yes 
CelerData Cloud Yes 
Cilium Yes 
Hostel Mate Yes 
ROLLER Yes 
Smart Order Yes 
TXGB Yes 
VenueSumo Yes 
Ynnov Yes 
bookingkit Yes 

Integrations

Bokun No 
CelerData Cloud No 
Cilium No 
Hostel Mate No 
ROLLER No 
Smart Order No 
TXGB No 
VenueSumo No 
Ynnov No 
bookingkit No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Trip.com

Founded

2003

Country

Singapore

Website

us.trip.com

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Product Features

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

Alternatives

Alternatives

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