Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Trevally from ManualMaster is a comprehensive QHSE platform designed to cover the entire PDCA loop in a single web or on-premises solution. It provides controlled document and version management with audit trails, process mapping, risk and standard controls, as well as quality assurance registrations and smart web forms. Additional modules manage incidents, complaints, audits, deviations, tasks, and actions, all displayed in role-based dashboards with real-time KPIs, reports, and graphs. With ISO-27001 hosting, backups, single sign-on, two-factor authentication, and granular user permissions, Trevally ensures data security while supporting multi-language interfaces, digital signatures, and mobile access for enhanced user adoption.
Description
A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
AFAS Software
Yes
Active Directory
Yes
Alexa Smart Properties
No
Amazon
No
GROW with SAP
Yes
HelloID
Yes
M3
Yes
Integrations
AFAS Software
No
Active Directory
No
Alexa Smart Properties
Yes
Amazon
Yes
GROW with SAP
No
HelloID
No
M3
No
Pricing Details
$6000/year
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ManualMaster
Founded
1992
Country
The Netherlands
Website
manualmaster.com
Vendor Details
Company Name
Zenya
Founded
2014
Country
United States
Website
zenya.io
Product Features
Quality Management
Audit Management
Yes
Complaint Management
Yes
Compliance Management
Yes
Corrective and Preventive Actions (CAPA)
Yes
Defect Tracking
No
Document Control
Yes
Equipment Management
No
ISO Standards Management
Yes
Maintenance Management
No
Risk Management
Yes
Supplier Quality Control
Yes
Training Management
Yes