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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Travel Cloud Suite serves as a comprehensive online Travel Booking Engine and technology solution tailored for the varied requirements of online travel agencies (OTAs) and travel management companies (TMCs). The back office software provided by TCS integrates seamlessly with various Global Distribution Systems (GDS) such as Sabre, Galileo, and Worldspan, as well as third-party suppliers, to access a global range of services including flights, accommodations, packages, transfers, sightseeing, and car rentals. Additionally, the Travel CRM Back Office features a centralized and cohesive backend interface that streamlines the management of multiple sales channels, encompassing B2C, B2B, B2B2B, and B2B2C models. Services for developing B2C and B2B travel portals are crafted to assist OTAs and TMCs in various sectors to sell through numerous channels, broaden their distribution networks, and effectively present their online travel offerings. By utilizing our Online Booking Engine, often referred to as an Internet Booking Engine, businesses can significantly enhance their online sales performance and boost revenue generation, ultimately leading to greater market competitiveness and customer satisfaction.

Description

Zeal Connect is revolutionizing travel management by leveraging AI-driven automation to enhance and streamline two essential areas: Hotel Reconfirmation and Travel Desk Operations. For Zeal Reconfirmation, our intelligent assistant proactively reaches out to hotels 48-72 hours prior to guest check-in via phone or email, utilizing the local language and adhering to the hotel's operational hours. It diligently follows up until a confirmation is received, identifies high-risk reservations, and ensures that your booking systems are continuously updated in real time. In the case of Zeal Desk, our AI-enhanced platform serves as a supportive ally for travel enterprises. It efficiently categorizes changes to bookings, cancellations, and special requests, intelligently directs them, prioritizes urgent issues, and provides rapid multilingual assistance. This innovative approach not only increases operational efficiency but also significantly enhances the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1 per call
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TI Infotech

Founded

2005

Country

India

Website

www.tiinfotech.com

Vendor Details

Company Name

Zeal Connect

Founded

2024

Country

India

Website

zealconnect.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management No 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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