Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bring in extensive amounts of text into Transana in a plain text format from Word documents or RTF files, then proceed to categorize and code the information. You can also import, transcribe, code, and analyze up to four media files simultaneously, making it easy to manage your projects efficiently. Identify media Clips within their context and export Clip videos as needed. Additionally, you can import still images or capture snapshots from your video data within Transana, allowing for versatile visual integration. Crop, categorize, and apply coding shapes to your images, and seamlessly embed them into your Documents and Transcripts as required. Furthermore, you can import survey data formatted as spreadsheets for qualitative analysis, selecting specific questions for automatic coding during the import process. Utilize Transana’s robust analysis tools to maximize insights from your survey responses, and easily convert your video files into an analysis-friendly format with Transana’s user-friendly conversion feature, enhancing the overall workflow of your project. This comprehensive set of features makes Transana a powerful tool for qualitative researchers seeking to integrate various data types effectively.
Description
Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.
API Access
Has API
No
API Access
Has API
No
Integrations
Delighted
No
Front
No
GPT-4
No
Intercom
No
Nekton.ai
No
Pendo
No
QDA Miner
Yes
Salesforce
No
SurveyMonkey
No
Typeform
No
Integrations
Delighted
Yes
Front
Yes
GPT-4
Yes
Intercom
Yes
Nekton.ai
Yes
Pendo
Yes
QDA Miner
No
Salesforce
Yes
SurveyMonkey
Yes
Typeform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$600 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Spurgeon Woods
Founded
2000
Country
United States
Website
www.transana.com
Vendor Details
Company Name
Viable
Founded
2020
Country
United States
Website
www.askviable.com
Product Features
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
Yes
Mixed Methods Research
Yes
Multi-Language
Yes
Qualitative Comparative Analysis
No
Quantitative Content Analysis
Yes
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
Yes
User Research Analysis
No
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No