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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tradehand provides a comprehensive office solution for sole traders and small businesses in the UK, enabling them to operate without the need to hire additional staff. It efficiently manages customer inquiries through various channels such as phone, SMS, email, web chat, and voice, while also handling the sending and following up of quotes, scheduling jobs, processing payments, and keeping clients informed, all under the business's name. Additionally, the service includes a free website that features an instant-quote widget and a booking system linked to your calendar, ensuring that every inquiry can be seamlessly converted into booked and paid work without requiring late-night administrative tasks. Tailored specifically for electricians, plumbers, gas engineers, and other trades, Tradehand streamlines operations and enhances customer interaction. This innovative approach allows business owners to focus on their core work while efficiently managing customer relations and administrative duties.

Description

Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Xero Yes 
GoCardless No 
Mailchimp No 
OpenRouter No 
Postmark No 
QuickBooks Live Bookkeeping Yes 
QuickBooks Online No 
Retell AI No 
Stripe No 
Twilio No 
WhatsApp No 
WooCommerce No 

Integrations

Google Calendar Yes 
Xero Yes 
GoCardless Yes 
Mailchimp Yes 
OpenRouter Yes 
Postmark Yes 
QuickBooks Live Bookkeeping No 
QuickBooks Online Yes 
Retell AI Yes 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
WooCommerce Yes 

Pricing Details

0
5% of payments collected only. No monthly fees, no addon fees or fixed contracts.
Free Trial No 
Free Version Yes 

Pricing Details

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tradehand

Founded

2026

Country

United Kingdom

Website

tradehand.com

Vendor Details

Company Name

Unavoidable Studio

Founded

2026

Country

United Kingdom

Website

unavoidablecrm.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

No Alternatives