Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Tradehand provides a comprehensive office solution for sole traders and small businesses in the UK, enabling them to operate without the need to hire additional staff. It efficiently manages customer inquiries through various channels such as phone, SMS, email, web chat, and voice, while also handling the sending and following up of quotes, scheduling jobs, processing payments, and keeping clients informed, all under the business's name. Additionally, the service includes a free website that features an instant-quote widget and a booking system linked to your calendar, ensuring that every inquiry can be seamlessly converted into booked and paid work without requiring late-night administrative tasks. Tailored specifically for electricians, plumbers, gas engineers, and other trades, Tradehand streamlines operations and enhances customer interaction. This innovative approach allows business owners to focus on their core work while efficiently managing customer relations and administrative duties.
Description
Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Xero
Yes
GoCardless
No
Mailchimp
No
OpenRouter
No
Postmark
No
QuickBooks Live Bookkeeping
Yes
QuickBooks Online
No
Retell AI
No
Stripe
No
Integrations
Google Calendar
Yes
Xero
Yes
GoCardless
Yes
Mailchimp
Yes
OpenRouter
Yes
Postmark
Yes
QuickBooks Live Bookkeeping
No
QuickBooks Online
Yes
Retell AI
Yes
Stripe
Yes
Pricing Details
0
5% of payments collected only. No monthly fees, no addon fees or fixed contracts.
Free Trial
No
Free Version
Yes
Pricing Details
£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Tradehand
Founded
2026
Country
United Kingdom
Website
tradehand.com
Vendor Details
Company Name
Unavoidable Studio
Founded
2026
Country
United Kingdom
Website
unavoidablecrm.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives