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Description
Experience limitless and complimentary shipment tracking tailored for your eCommerce enterprise with Trackhive, the ultimate solution for managing multiple shipments across diverse service providers. By simply inputting your tracking ID from USPS, UPS, Australia Post, FedEx, or Delhivery, you can effortlessly view the precise status of your shipments on one convenient screen. Maintain an edge in monitoring your package deliveries with our real-time updates and delivery notifications. As soon as a package transitions from one location to another, both you and your customers will receive immediate alerts. Trackhive also boasts seamless integration with some of the leading eCommerce platforms, tools, and software available in the market. Enjoy the benefit of tracking all your couriers and shipments in one place, completely free of charge, while enhancing your customer satisfaction and operational efficiency. This powerful tool ensures that you never lose sight of your shipments during their journey.
Description
Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
FedEx Ship Manager
Yes
Magento
Yes
Mailchimp
Yes
PayPal
Yes
PrestaShop
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Salesforce
Yes
ShipStation
Yes
Shopify
Yes
Integrations
FedEx Ship Manager
No
Magento
No
Mailchimp
No
PayPal
No
PrestaShop
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Salesforce
No
ShipStation
No
Shopify
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Trackhive
Founded
2019
Country
United States
Website
www.trackhive.co
Vendor Details
Company Name
Shopify
Country
Latvia
Website
apps.shopify.com/trackr
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
No
Import / Export
No
Ocean Shipping
No
Parcel Shipping
No
Quotes / Estimates
No
Shipment Tracking
No
Warehouse Management
No
Product Features
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
