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Description
Trackerly is a web-based platform designed for tracking parcels that allows users to monitor the status and location of their shipments in real time simply by inputting a unique tracking number; the platform intelligently identifies the appropriate courier and provides live updates, such as the most recent location and estimated delivery time, utilizing data sourced from numerous major carriers around the globe. It accommodates international shipments and boasts coverage for a wide range of carriers, all while striving to streamline the tracking process by centralizing information to save users from navigating multiple carrier websites. Additionally, users have the option to input their email addresses to receive direct tracking updates, ensuring they stay informed about their parcels. For those who encounter difficulties in finding their shipment or verifying their tracking number, the platform also provides customer support available from Monday through Saturday to offer assistance. This comprehensive approach not only enhances user experience but also builds trust in the reliability of the tracking service.
Description
Connects with over 900 carriers across the globe, ensuring that both you and your customers are always informed about the location of each shipment. By activating automated email notifications, your customers can effortlessly track their order status, significantly reducing the number of “where’s my order” inquiries. It fully supports various shipping options, including AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet, and ePacket (China Post, China EMS), and allows you to conveniently conceal any Chinese origins. The parcel tracking application offers a personalized experience by letting you tailor the tracking template to align with your store's aesthetic. You have the flexibility to customize text colors, button styles, and background designs, along with the option to choose which tracking information is visible. Additionally, you can include a message in the "seller's message" field for further engagement. To boost your revenue, consider enabling product recommendations on the tracking page. This feature not only keeps customers informed but also minimizes the need for customer care representatives to handle “where is my order” concerns. Customers can independently access their order details at your store's tracking page anytime, using their shipment tracking number or a combination of their order ID and email. This seamless tracking experience enhances customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
£1.00 for 48 hours
Free Trial
No
Free Version
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Trackerly
Country
United Kingdom
Website
trackerly.net
Vendor Details
Company Name
Shopify
Country
Latvia
Website
apps.shopify.com/trackr
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
Product Features
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
No
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
