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Average Ratings 0 Ratings

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features
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support

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Description

Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.

Description

Techdinamics' techSHIP gives growing and enterprise shippers a single command center for parcel and LTL logistics, replacing spreadsheets and manual carrier lookups with automated, rules-driven decision-making. Every order can be routed, packed, and rated automatically based on business logic you define, removing the need for per-shipment manual review. Highlights: -Configure unlimited shipping rules from a library of 150+ conditions, so orders are handled exactly the way your operation requires, every time -Shop rates and apply markups across a network of 200+ carriers to keep costs predictable and competitive -Let the system recommend the right box and packing sequence per order, reducing dimensional weight charges and packing mistakes -Track shipment volume, spend, and carrier performance through live dashboards built for day-to-day operational decisions -Plug techSHIP into your existing WMS, ERP, or ecommerce stack rather than replacing what already works Built for 3PLs, brands, and retailers that ship at volume across multiple carriers and need shipping logic that scales with them.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP No 
Amazon Shipping No 
Asendia AI No 
Brightpearl No 
BukuShip No 
Canpar Express No 
DoorDash No 
ESW No 
Extensiv 3PL Warehouse Manager No 
GoBolt No 
Logiwa IO No 
Sendle No 
ShipHero No 
ShipStation No 
Shipedge No 
SkuVault No 
Veeqo No 
Veho No 
WooCommerce No 
Zoho Inventory No 

Integrations

Acumatica Cloud ERP Yes 
Amazon Shipping Yes 
Asendia AI Yes 
Brightpearl Yes 
BukuShip Yes 
Canpar Express Yes 
DoorDash Yes 
ESW Yes 
Extensiv 3PL Warehouse Manager Yes 
GoBolt Yes 
Logiwa IO Yes 
Sendle Yes 
ShipHero Yes 
ShipStation Yes 
Shipedge Yes 
SkuVault Yes 
Veeqo Yes 
Veho Yes 
WooCommerce Yes 
Zoho Inventory Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom Quote Available
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Sendcloud

Founded

2019

Country

Belgium

Website

www.traceybysendcloud.com

Vendor Details

Company Name

Techdinamics

Founded

2016

Country

Mississauga, Canada

Website

techdinamics.com/techship

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