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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TownController is a comprehensive web-based software platform designed for municipalities to enhance the efficiency of handling applications, permits, building inspections, and planning processes. This user-friendly solution enables the scheduling of meetings, management of meeting minutes, and publication of approved minutes on the municipality's public website all within a single interface. Through the citizen access portal, users can conveniently enter, submit, manage, and pay for applications online. Sharenology’s TownController™ software serves as a centralized database for municipalities, facilitating the management, tracking, automation, and reporting of applications and permits, board meetings, building inspections, and other related functions. All application form data can be saved in municipal formats as PDFs and securely backed up to preferred storage options, including existing servers via FTP or various cloud storage services like Dropbox and Google Drive. This allows municipalities to retrieve and download their data whenever needed, ensuring that access to important information is available anytime and anywhere. Moreover, the system's intuitive design enhances collaboration among staff and streamlines workflows, ultimately leading to improved service delivery to the community.

Description

Viva Civic provides comprehensive online solutions for permitting and licensing, guiding customers from the initial application submission all the way through to the final issuance of permits. Additionally, it features online payment options and mobile inspection capabilities. By going completely paperless, organizations can remove the necessity for in-person interactions and allow their teams to operate efficiently from remote locations. Recognized as the leading software for permitting, licensing, inspection, and land management, Viva Civic empowers users with full online access to essential services. Customers can enjoy 24/7 availability for permitting, plan reviews, approvals, inspections, and service requests, along with the convenience of making payments online. Teams can stay informed of their tasks and responsibilities through detailed dashboards, automated email notifications, and chronological activity records. With Viva, information sharing becomes straightforward and accessible for everyone involved. This streamlined approach not only enhances productivity but also significantly improves the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Word No 

Integrations

Microsoft Word Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sharenology

Founded

2010

Country

United States

Website

www.sharenology.com

Vendor Details

Company Name

Viva Civic Software

Founded

2014

Website

www.vivacivic.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Product Features

Code Enforcement

Case Management No 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Fire Department

Custom Map Views No 
Equipment Tracking No 
Event Calendar No 
Facility Pre-planning Data No 
In-Vehicle Navigation No 
Incident Response Checklists No 
Pictometry Imagery No 
Scheduling No 
Search No 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management No 

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