Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.
Description
Vacasa transforms the experience of enjoying vacation homes by expertly managing properties for homeowners, allowing them to truly relish their leisure time and utilize their residences at their convenience. Our guests can relax while booking their vacations, confident that they will discover precisely what they desire without unexpected surprises. Utilizing cutting-edge technology, we guide individuals in making informed investment decisions—from selecting the ideal location for a property to identifying amenities that attract five-star ratings. All of these elements work in harmony to enhance revenue for our homeowners. At Vacasa, our dedicated team is at the forefront of this mission, supported by professional local caretaking teams in each market we oversee, a robust central support staff, and round-the-clock customer service, ensuring assistance is available at every stage of the rental journey. This commitment to service sets us apart in the vacation rental industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
HomeToGo
No
Hubble
No
Pricing Details
€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Wise Monks
Founded
2008
Country
Lithuania
Website
toveta.app/
Vendor Details
Company Name
Vacasa
Founded
2009
Country
United States
Website
www.vacasa.com/about-us
Product Features
Warranty Management
Contract Management
No
Eligibility Verification
No
For Field Service
No
For General Contractors
No
For Manufacturers
No
Parts Management
No
Policy Management
No
Product Registration
No
Repair Management
No
Returns Management
No
Service Management
No
Warranty Tracking
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No