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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Toveta serves as a comprehensive software solution for aftercare and defect management tailored specifically for residential developers. It enables customer care teams to efficiently oversee service requests once homes are transferred to new owners, tracking everything from the initial homeowner reports to the final resolution of cases. Homeowners can easily report issues by submitting photos and pinpointing defects on a floor plan, while also being able to monitor progress, access important documents, and communicate directly with the developer's team. Meanwhile, staff members are equipped to review these reports, establish deadlines, delegate tasks to either in-house teams or external contractors, and coordinate necessary visits. Contractors have a clear view of their assigned tasks and can provide evidence of completion, after which the developer's team decides whether to close the case or send it back for further work. All records of defects, documents, and communications are retained with the property, ensuring that context is maintained through various developments and personnel transitions. Toveta also features a homeowner portal that reflects the developer's branding, distinct workspaces for care teams and contractors, and an analytics dashboard for metrics. Moreover, the pricing structure is based on the number of active homes, eliminating additional fees for staff, homeowners, or contractors, making it a flexible choice for developers. This all-in-one platform streamlines the aftercare process, enhancing the overall customer experience.

Description

Vacasa transforms the experience of enjoying vacation homes by expertly managing properties for homeowners, allowing them to truly relish their leisure time and utilize their residences at their convenience. Our guests can relax while booking their vacations, confident that they will discover precisely what they desire without unexpected surprises. Utilizing cutting-edge technology, we guide individuals in making informed investment decisions—from selecting the ideal location for a property to identifying amenities that attract five-star ratings. All of these elements work in harmony to enhance revenue for our homeowners. At Vacasa, our dedicated team is at the forefront of this mission, supported by professional local caretaking teams in each market we oversee, a robust central support staff, and round-the-clock customer service, ensuring assistance is available at every stage of the rental journey. This commitment to service sets us apart in the vacation rental industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

HomeToGo No 
Hubble No 

Integrations

HomeToGo Yes 
Hubble Yes 

Pricing Details

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Wise Monks

Founded

2008

Country

Lithuania

Website

toveta.app/

Vendor Details

Company Name

Vacasa

Founded

2009

Country

United States

Website

www.vacasa.com/about-us

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives