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Description
Empower your guests with the ability to easily access all hotel amenities right from their mobile devices. They can swiftly place orders, secure reservations, book hotel facilities, submit requests, and check their outstanding bills with just a few taps. Cater to even the most discerning visitors’ needs in a fraction of the time. Effectively receive and manage real-time requests from guests, directing them to the appropriate staff members. Stay on top of daily operations by monitoring orders, reservations, bookings, customer interactions, expenses, and much more. Gather and analyze valuable feedback regarding your services to enhance guest satisfaction. Address every challenge that arises and develop strategies to foster engagement. Install small Estimote beacons throughout your hotel to precisely track each guest's location and supervise the progress of internal tasks. Automatically deliver push notifications to guests' smartphones or smartwatches to greet them and keep them informed about nearby special offers or events. Enhancing the overall guest experience will lead to higher satisfaction and repeat visits.
Description
Our innovative digital tipping solution enhances the earnings of service staff while simultaneously gathering invaluable feedback from guests. By incorporating digital tipping, employees benefit from increased income without influencing the wage structure of your hotel adversely. Guests can interact with a tailored tipping confirmation screen that not only allows them to assess their experience but also provides an option to leave comments. With just a few taps on their smartphone browsers, cashless patrons can enter a tip, share their rating, and provide feedback in under 30 seconds. Every transaction is meticulously recorded to ensure transparency, accuracy, and security. Tipping is made easy as guests can utilize Apple Pay, Google Pay, or credit cards directly from their devices. Embrace a modern approach to rewarding excellent service with an enterprise digital tipping platform that both employees and guests appreciate, created by buku. The platform operates through a browser, eliminating the need for any downloads to facilitate tipping. Additionally, buku offers customizable settings to align the tipping guidelines with your business's policies, ensuring a seamless integration into your operations. This approach not only simplifies the tipping process but also fosters a more engaged and satisfied clientele.
API Access
Has API
No
API Access
Has API
No
Integrations
Apple Pay
No
Google Pay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SimpleApps
Country
United States
Website
www.tourismart.co
Vendor Details
Company Name
buku
Website
bukuglobal.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
No
