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Description
Enhance your customer interactions to boost bookings and gather more reviews effectively. By providing Google Maps links for meetings or pickup points, you can streamline operations and facilitate a seamless experience. Incorporating cross-selling and up-selling strategies will not only increase bookings but also lead to more favorable reviews while saving you valuable time in customer service. Keep guests informed by sending them real-time tracking links for the bus, welcoming them when they board, and offering tailored suggestions for their day. Additionally, request feedback and promote enhanced experiences to encourage positive reviews. Share the precise location of your attraction and provide daily recommendations, including potential up-sell options or meal suggestions prior to their arrival. Capturing moments of guests enjoying their time can further contribute to obtaining more reviews. Delivering all this information directly to their phones offers peace of mind for your customers and reduces inquiries for you. By actively preventing late arrivals and no-shows, you can improve operational efficiency and minimize complaints. Engage customers even before their arrival, generating excitement through captivating pictures and videos while encouraging them to consider booking other products you offer. Ultimately, this proactive approach not only enhances the customer experience but also strengthens their connection with your brand.
Description
Upsella is an innovative SMS upselling solution designed for Shopify that enhances customer lifetime value by utilizing automated campaigns following purchases and engaging customers through AI-driven interactions.
Key Features:
• Post-Purchase Recommendations: Deliver tailored product suggestions after transactions to boost repeat purchases and enhance average order value.
• AI-Powered Sales Assistant: Interacts with customers’ replies, addresses inquiries, manages objections, and steers discussions towards further purchases.
• Automated Campaign Management: Initiates sequences for post-purchase, cart abandonment, browsing abandonment, customer win-back, and signups.
• Dynamic Discount Testing: Automatically evaluates various discount approaches to maximize profitability for each campaign.
Platform Highlights:
• A dedicated toll-free SMS number ensuring compliance with carrier regulations.
• Comprehensive revenue tracking and ROI analysis for every campaign executed.
• Management of two-way conversations for improved customer engagement.
• Ready-to-use upsell templates for quick implementation.
It seamlessly integrates with Shopify's order, customer, and product catalogs, ensuring relevant recommendations are made effortlessly and efficiently. Additionally, this platform is designed to adapt to the unique needs of each business, further enhancing its effectiveness.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Bokun
Yes
Checkfront
Yes
Google Maps
Yes
Peek Pro
Yes
Rezdy
Yes
RocketRez
Yes
Shopify
No
TrekkSoft
Yes
Ventrata
Yes
Xola
Yes
Integrations
Bokun
No
Checkfront
No
Google Maps
No
Peek Pro
No
Rezdy
No
RocketRez
No
Shopify
Yes
TrekkSoft
No
Ventrata
No
Xola
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TourOpp
Country
United States
Website
www.go.touropp.com
Vendor Details
Company Name
Upsella
Founded
2025
Country
United States
Website
upsella.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
