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features
design
support

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Description

Our Tour Booking System serves as a comprehensive management tool for managing individual passenger bookings on extended tours, day trips, and expedited services. Currently utilized by over 300 operators daily, it has successfully processed reservations for more than 14 million travelers. Beyond its robust back-office capabilities, TBS features an entirely automated, data-driven website that facilitates online reservations from both travel agents and direct customers, complete with real-time payment processing and automated confirmation emails. The system also generates a variety of reports, including seating arrangements, pick-up schedules, and accommodation lists, along with extensive operational and financial reporting options. A well-designed website is critical for any tour operator, as it offers a valuable platform to showcase your brand and expand your customer base. Tours featured on your website can be categorized into distinct sections, with each tour providing dedicated areas for an in-depth overview, detailed itinerary, and specific pick-up locations, enhancing the user experience further. By utilizing this system, operators can ensure streamlined management of their tours and improve overall customer satisfaction.

Description

WebCRS-OTA is tailored to tap into larger markets while minimizing operational expenses, decreasing inaccuracies in pricing and reservation tasks, streamlining both reservation and contracting methods, and enhancing customer relationships through advanced systems. This intuitive reservation platform allows direct guests, agents, and corporate clients to efficiently book accommodations around the globe via your website, phone, or email after confirming room availability for their preferred dates in line with their travel plans. Hotels can effortlessly input their own room details, amenities, rates, and availability into the system at any time using an XML feed or Extranet, ensuring that updates are accessible every day of the week. This system enables real-time confirmation of bookings directly on your website, allowing for immediate sales closure. By automating the sales process, businesses can manage the same volume of transactions or even increase it, all while significantly lowering costs. Additionally, this system provides enhanced control over profit margins and pricing strategies, ultimately leading to improved financial performance. The combination of these features makes WebCRS-OTA an invaluable tool for modern hospitality management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$137.50 per month
Free Trial No 
Free Version No 

Pricing Details

$3500.00/one-time
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Distinctive Systems

Founded

1986

Country

United States

Website

www.distinctive-systems.com

Vendor Details

Company Name

CRS Technologies

Founded

2007

Country

India

Website

web.webcrs.com/webcrsota/

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Product Features

Travel Agency

Central Reservation System Yes 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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