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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our Tour Booking System serves as a comprehensive management tool for managing individual passenger bookings on extended tours, day trips, and expedited services. Currently utilized by over 300 operators daily, it has successfully processed reservations for more than 14 million travelers. Beyond its robust back-office capabilities, TBS features an entirely automated, data-driven website that facilitates online reservations from both travel agents and direct customers, complete with real-time payment processing and automated confirmation emails. The system also generates a variety of reports, including seating arrangements, pick-up schedules, and accommodation lists, along with extensive operational and financial reporting options. A well-designed website is critical for any tour operator, as it offers a valuable platform to showcase your brand and expand your customer base. Tours featured on your website can be categorized into distinct sections, with each tour providing dedicated areas for an in-depth overview, detailed itinerary, and specific pick-up locations, enhancing the user experience further. By utilizing this system, operators can ensure streamlined management of their tours and improve overall customer satisfaction.

Description

When managing an Operator CMS, you have the ability to prolong the expiration duration of a pending booking, which is set to a default of 30 minutes, in addition to saving quotes and incorporating custom services into either a booking or a quotation. Services that are added to the cart can be designated as Only Cost items, meaning they remain hidden from the client, yet all associated processes, including notifications to relevant providers, are executed as usual. Furthermore, any travel services you input into the system can be utilized to generate tailored quotations and spontaneous reservations. You maintain comprehensive oversight of all services linked to a booking or quotation, allowing for modifications to be made both prior to and after the cart's confirmation. Additionally, you can navigate through various pages equipped with multiple filters to efficiently search through existing bookings, reserved items, purchases, and sales orders. Each component within a booking or quote can be classified as Available or On Request, and you have the option to determine whether or not to utilize the allotment specified in the relevant contract. This flexibility ensures that your booking management process is both adaptable and efficient.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$137.50 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Distinctive Systems

Founded

1986

Country

United States

Website

www.distinctive-systems.com

Vendor Details

Company Name

Adalte

Country

Italy

Website

www.adalte.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management Yes 
Vendor Management No 
Website Management No 

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