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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Software solutions designed for the deployment of self-service kiosks, interactive information points, and multitouch applications are essential for modern communication. These platforms also facilitate the creation and management of digital signage screens aimed at enhancing employee engagement and streamlining internal messaging. Additionally, they enable the planning and oversight of signage content to ensure messages are effectively conveyed. In marketing and sales, such software allows for the development, storage, and distribution of modular and interactive presentations. Furthermore, it supports the publishing and sharing of these presentations and applications across mobile devices for a wider reach. Tailored software is also available for configuring and operating personalized guest pads and visitor tablets, particularly in the hospitality sector and during exhibitions. Hybrid applications and dashboards provide seamless integration of real-time data for business use. Touchway concierge solutions specifically offer user-friendly kiosk software designed to enhance self-service reception experiences, catering to visitors, participants, employees, residents, and guests alike. This technology finds application in digital welcome desks across various environments, including corporate settings, seminars, and conferences, thereby transforming the way organizations interact with their stakeholders.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 

Integrations

HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Touchway

Country

Switzerland

Website

www.touchway.com/en/

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling No 
Media Library No 
Multi-Screen Support No 
Remote Deployment No 
Remote Display Management Yes 
Visual Editor Yes 

Kiosk

Activity Reservations No 
Digital Signature Yes 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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