Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
Description
VQmon is an embedded library for real-time media streams like VoIP, IP Videoconferencing, and Video Streaming. VQmon provides real-time analysis of IP-based media streams, providing detailed analytics and QoE scores. Library APIs and standardized payloads for RFC 635 (SIP PUBLISH), and RFC 3611 are both available to get metrics. VQmon has been integrated into over 500 million IP phones, media gateways and test tools.
VQmon is highly efficient, scalable, and uses a fraction of a microprocessor to monitor a single voice stream or video stream. It also processes large volumes of streams in multicore servers at more than 2 million packets per core. VQmon can be used on a variety of operating systems and processor platforms.
API Access
Has API
No
API Access
Has API
No
Integrations
Akamai
Yes
Amazon Web Services (AWS)
Yes
Fastly
Yes
Limelight
Yes
Integrations
Akamai
No
Amazon Web Services (AWS)
No
Fastly
No
Limelight
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Initial license with a small per-unit royalty
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Vendor Details
Company Name
Telchemy
Founded
1999
Country
United States
Website
www.telchemy.com
Product Features
Product Features
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes