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Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
Description
There is no installation required whatsoever; simply choose a URL, specify the type of alert you'd like to receive, and you'll begin to get notifications immediately whenever there is a decline in your web or network performance. The user-friendly dashboard offers clear visibility into the status of each monitored website, summarizes all detected events, and enables you to modify your account settings in just a few seconds. You can easily monitor uptime, downtime, and crashes through straightforward real-time graphical reports. By selecting specific time and date parameters, you can effectively identify the underlying causes of any downtime or performance issues. Furthermore, the graphical reports also display the average response time for the selected timeframe, providing insight into your site's overall performance. You can also invite team members or service providers as additional users, ensuring they are notified about any performance dips or connectivity problems, which facilitates a collaborative approach to diagnosing and addressing the root causes swiftly. This comprehensive monitoring solution makes it easy to maintain optimal performance across your network and websites.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution
Vendor Details
Company Name
Turbo Monitor
Country
Spain
Website
www.turbomonitor.com
Product Features
Product Features
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting