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Description
Touch Stay is an app-like digital guidebook that enhances guest experiences by providing important property and local information. Hosts are able to customize the guidebooks by adding their branding, photos and videos. This ensures guests have all the information they need at their fingertips, without having to download anything. The features include an AI assistant to create guides quickly, an upsell widget for additional services, and integration with property management software for streamlined operations. Touch Stay consolidates information like check-in procedures and Wi-Fi codes to reduce guest inquiries. This saves hosts time and improves guest satisfaction. The platform is available in multiple languages, and it also allows offline access. This makes it a useful tool for hospitality professionals around the world.
Description
Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
Yes
Avantio
Yes
Escapia
Yes
Guesty
Yes
Hospitable
Yes
Hostaway
Yes
Lodgify
Yes
OwnerRez
Yes
Smily
Yes
Integrations
Airbnb
No
Avantio
No
Escapia
No
Guesty
No
Hospitable
No
Hostaway
No
Lodgify
No
OwnerRez
No
Smily
No
Pricing Details
$99/year
14 Free Trial - no commitment required
Free Trial
Yes
Free Version
No
Pricing Details
$250.00/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Touch Stay
Founded
2014
Country
United Kingdom
Website
touchstay.com
Vendor Details
Company Name
Global Hospitality Solutions
Country
Philippines
Website
www.myghs.com/irewards
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
No
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
