Compare TotalQueue vs. eBSEG Mobile Queuing Solution

WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.

ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments. Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times. ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.

Total ETO is a Totally Better ERP / MRP for Custom Machine Builders, providing better efficiency, accuracy, and profitability. Our system was designed by engineers to match the unique workflow of Engineer To Order manufacturers, including Integrators, Panel Shops & OEMs. Our solution will: -Increase efficiency in engineering by integrating with your CAD. -Allow designers to cost out the BOM before purchases are made. -Track changes to the BOM at any stage of the project and ensure the information is shared across departments. -Save time & money in procurement with your newly Dynamic BOMs. -Capture change order information, including labor, material, and sales price changes so they aren't omitted or forgotten. -Improve accuracy through out your organization, including sales estimates. -Route parts between various tasks, tracking both internal and external processes.    -Help ensure parts are inspected and know who completed the inspection.  You'll be able to record and follow up on quality issues on the shop floor, from engineering, or for purchased parts with embedded Non-Conformance Reports.

Airlock Digital delivers an easy-to-manage and scalable application control solution to protect endpoints with confidence. Built by cybersecurity professionals and trusted by organizations worldwide, Airlock Digital enforces a Deny by Default security posture to block all untrusted code, including unknown applications, unwanted scripts, malware, and ransomware.

Advantage is a superior subscription management system that allows you to order products and services with total flexibility. Flexibility allows you to run your business efficiently in the way that you want. You need a market-responsive order-to-cash solution to keep up with the increasing consumer preference for subscription and membership models.

Cloud-based CRM software system for managing unions Members Job Dispatches Employers Projects Grievances Dues Payments Certificates for members Classes and event attendance Market Recovery Funds & Budgets And More. Fully customizable and tailored to your requirements. Get a demo for free and upgrade your union.

Easy-to-use WMS & TMS Software. CartonCloud is a simple-to-use (TMS-) transport management system and (WMS-) warehouse management system. Its mission is to simplify complex logistics. CartonCloud, a logistics software solution that transforms the way businesses work, is designed to streamline your workflow and help your business achieve more. No more long hours spent locating jobs or filing paperwork. You won't have to worry about losing product or having no control over your stock. You won't have to turn down work because you can't handle a rise in your workload. CartonCloud is an integrated transport management and warehouse management system. With CartonCloud, your business will have all the features it needs to succeed.