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features
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support

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Description

Comview provides businesses of various sizes and sectors with comprehensive solutions for telecom expense management (TEM), call accounting, and wireless mobility management (WMM). Their TEM offering empowers organizations to effectively oversee and manage their telecommunications costs. This solution includes features such as invoice handling, wireless oversight, auditing and optimization, procurement processes, and asset tracking, ensuring that companies can maximize efficiency and minimize expenses.

Description

Our UniDB TEM application operates on a SaaS model, allowing you to effectively oversee, enhance, and manage your telecommunications spending. We gather and regulate raw data from telecom providers, delivering comprehensive analyses and pertinent recommendations through our web portal, enabling you to concentrate solely on management tasks. With UniDB TEM being SaaS-based, you only require a web browser—there's no need for installation or on-site maintenance. We process all telecom data across every service available, including landlines, mobile telephony, VPNs, and conferencing solutions. You can tailor reports to fit your organization’s needs, with user access rights determined accordingly. Additionally, our optimization plugin identifies all potential improvements for every user by analyzing actual traffic and usage statistics. The system actively sends alerts to both users and managers to promote best practices and empower your teams. Furthermore, the ContractMatch module assesses which contractual rates may be incorrectly applied in provider invoices, ensuring better financial management. This holistic approach to telecom expense management not only streamlines your operations but also optimizes your overall telecom strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$500 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Comview

Founded

1997

Country

United States

Website

www.comviewcorp.com

Vendor Details

Company Name

Unitic Telecom

Founded

2002

Country

France

Website

www.unitic.fr/tem

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing Yes 
Supports WiFi Hotspots No 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation Yes 
Fixed Line Compatibility No 
Internal Cost Allocation Yes 
Mobile Line Compatibility No 
Usage Reporting Yes 

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