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Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
Description
iLogistics Aviation provides sophisticated tools for anticipating demand and planning capacity, as well as organizing and monitoring personnel and materials for various types of flights, including commercial, charter, and helicopter services to both onshore and offshore locations. This platform seamlessly merges different modes of transportation, such as commercial flights, charter services, helicopters, buses, and cars, along with accommodation options like hotels, camps, and offshore lodgings, delivering a comprehensive solution to manage logistics operations from start to finish. The iLogistics PoB system enhances management of personnel on board, ensuring the safe transit and accommodation of staff on offshore installations. With an array of features that prioritize rotation scheduling, adherence to offshore safety regulations, and personnel tracking, iLogistics PoB stands out with exceptional management capabilities and emergency evacuation support. Additionally, iLogistics Marine presents a cohesive platform that facilitates the planning, scheduling, execution, and monitoring of logistics for personnel and materials transported via vessels, ensuring efficiency and safety across maritime operations. By utilizing these advanced features, organizations can significantly improve their logistics management and operational efficiency.
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Integrations
Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/
Vendor Details
Company Name
IBS Software Services
Founded
1997
Country
United States
Website
www.ibsplc.com/product/energy-and-resources-logistics
Product Features
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management