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Description
ThriveTracker, known as "The Ultimate Mobile & Web Tracker for Media Buyers and Performance Marketers," stands out as the leading performance marketing tracking solution tailored for today's high-volume media buyers, agencies, affiliates, and direct response marketers. This platform not only provides top-tier customer support but also offers a 14-day free trial, making it easy for users to experience the simplicity of building, tracking, analyzing, and optimizing campaign traffic through its cutting-edge user interface. Additionally, ThriveTracker uniquely offers both self-hosted and cloud-based options, with the latter utilizing the secure and expansive infrastructure of Amazon Web Services. By concentrating on campaign management, ThriveTracker allows you to devote your energy to outpacing competitors, refining strategies, and scaling your efforts. As a ThriveTracker user, you can finally say goodbye to cumbersome Excel spreadsheets and dismiss those costly tracking alternatives. Our comprehensive tracking platform equips you with all the essential tools required for success, ensuring that your marketing efforts are as efficient and effective as possible. With ThriveTracker, you can streamline your processes and focus on what truly matters: driving results.
Description
PhaseWare's Tracker is a highly adaptable customer support platform designed for various business needs. It encompasses features such as issue tracking, complaint handling, CRM, time management, SLA compliance, process oversight, and a knowledge base, among others. Offered in both cloud-based and on-premises formats, Tracker enables organizations to gain a comprehensive perspective of customer data, allowing them to optimize resources and enhance efficiency in their operations. This flexibility and depth make Tracker a valuable asset for any business looking to improve its customer service capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Agentforce 360 for Nonprofits
No
FunnelFlux
Yes
Go2mobi
Yes
MobFox
Yes
Outbrain
Yes
PropellerAds
Yes
Revcontent
Yes
Taboola
Yes
TrafficJunky
Yes
Integrations
Agentforce 360 for Nonprofits
Yes
FunnelFlux
No
Go2mobi
No
MobFox
No
Outbrain
No
PropellerAds
No
Revcontent
No
Taboola
No
TrafficJunky
No
Pricing Details
$35 per month
Free Trial
Yes
Free Version
No
Pricing Details
$49.00/month/user
PhaseWare Cloud - $49 per user per month (per named license) or $89 per user per month (per concurrent license
On-Site - $799 per user per named license or $1450 per user per conccurent license
On-Site - $799 per user per named license or $1450 per user per conccurent license
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ThriveTracker
Founded
2014
Country
United States
Website
thrivetracker.com
Vendor Details
Company Name
PhaseWare
Founded
2005
Country
United States
Website
www.phaseware.com
Product Features
Marketing Attribution
Attribution Modeling
No
Audience Segmentation
No
Conversion Tracking
No
Cross-Channel Attribution
No
Customer Journey Mapping
No
Multi-Touch Attribution
No
Predictive Analytics
No
ROI Tracking
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
