Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ThreatMark leads in the fight against fraud by deploying behavioral intelligence to help financial institutions protect their customers from scams and social engineering fraud. ThreatMark detects attacks against the digital channel and defends against fraud before it happens. Other approaches to fraud detection are unable to do this. Not only does ThreatMark help our partners at financial institutions and fintechs combat fraud, it reduces false positives of existing fraud controls, lowers operational costs, and helps our partners from around the world retain customers and grow revenue. Traditional, transaction-based, fraud controls look at history. Authentication mechanisms look at what a user knows and what a user has. Both of these approaches are ineffective in defending against scam and social engineering. In scams, fraudulent payments are fully authorized by the legitimate customer, using their legitimate user id and password, typical device, and typical location. ThreatMark’s Behavioral Intelligence solution augments an institution’s fraud defenses by using largely untapped data from digital channel behavior and user + device interactions to detect transactions performed under stress or the influence of a fraudster.

Description

Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Intercom No 
Q2 Yes 
Zendesk No 

Integrations

Intercom Yes 
Q2 No 
Zendesk Yes 

Pricing Details

Pricing is driven by the number of digital channels and the number of clients using them.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ThreatMark

Founded

2015

Country

USA

Website

www.threatmark.com

Vendor Details

Company Name

Trident AI

Website

tridentai.co

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring Yes 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval Yes 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

Fingerprint Reviews

Fingerprint

FingerprintJS