Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ThreatMark leads in the fight against fraud by deploying behavioral intelligence to help financial institutions protect their customers from scams and social engineering fraud.
ThreatMark detects attacks against the digital channel and defends against fraud before it happens. Other approaches to fraud detection are unable to do this. Not only does ThreatMark help our partners at financial institutions and fintechs combat fraud, it reduces false positives of existing fraud controls, lowers operational costs, and helps our partners from around the world retain customers and grow revenue.
Traditional, transaction-based, fraud controls look at history. Authentication mechanisms look at what a user knows and what a user has. Both of these approaches are ineffective in defending against scam and social engineering. In scams, fraudulent payments are fully authorized by the legitimate customer, using their legitimate user id and password, typical device, and typical location. ThreatMark’s Behavioral Intelligence solution augments an institution’s fraud defenses by using largely untapped data from digital channel behavior and user + device interactions to detect transactions performed under stress or the influence of a fraudster.
Description
Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
Pricing is driven by the number of digital channels and the number of clients using them.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ThreatMark
Founded
2015
Country
USA
Website
www.threatmark.com
Vendor Details
Company Name
Trident AI
Website
tridentai.co
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
No
For Insurance Industry
Yes
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
Yes
Transaction Approval
Yes
Product Features
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No