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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Unite, comprehend, and prioritize customer feedback on a comprehensive and collaborative platform. Gain valuable insights through AI-enhanced thematic and sentiment analysis. Maximize the potential of your customer feedback using advanced theme and sentiment evaluations that uncover insights critical to enhancing your business metrics. Seamlessly integrate feedback from various sources such as online reviews, chats, and surveys with one-click functionalities. Thematic simplifies the use of feedback by automatically redacting data, ensuring that teams can work with information safely and in compliance with regulations. It categorizes feedback into themes and sentiments as they arise and quantifies recurring themes for deeper understanding. Utilize search functionalities to explore similar themes and gather additional insights. Effortlessly adjust themes using options like edit, ignore, and merge. Identify major concerns with robust analytical tools, and apply filtering mechanisms to segment and refine your findings based on structured data. Establish alerts for emerging issues and quickly navigate to pinpoint the exact root causes, allowing for proactive management and resolution of customer concerns. This comprehensive approach fosters a deeper connection with customers and informs strategic decisions effectively.

Description

Law enforcement agencies often find themselves investing excessive time and resources in the video redaction process prior to public release. To streamline this procedure, we have created a video redaction tool that offers both automatic and manual options for redaction. Each license of our WOLFCOM Evidence Management Software (WEMS) comes with complimentary basic redaction capabilities. This basic method allows users to manually obscure faces by simply drawing a square over the desired area in the video, and this feature is provided at no cost to all WEMS users. If the subject moves during playback, users can easily adjust the position of the square without needing to redraw it, as the software intelligently tracks the square’s location throughout the video frames. This ensures that redaction remains seamless and straightforward. Additionally, our software is equipped with an optional feature for automatic smart video redaction, offering users the flexibility to choose their preferred method. Overall, our solution is designed to enhance efficiency and ease for those tasked with managing sensitive video content.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Medallia
SurveyMonkey
Zendesk

Integrations

Medallia
SurveyMonkey
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Thematic

Founded

2015

Country

New Zealand

Website

www.getthematic.com

Vendor Details

Company Name

WOLFCOM

Founded

2018

Country

United States

Website

wolfcomusa.com/audio-video-redaction/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Features

Alternatives

Alternatives

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