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features
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support

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Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

Description

Managing vacation rental properties effectively presents significant challenges, as it's common for important tasks to be overlooked. Cleaning schedules can easily fall behind, service orders might not get fulfilled, and guests may not be charged for damages or informed when their rental is ready. VRWorks simplifies these tasks, keeping you informed about all activities related to your property. Should an inspector report any damage, or if a cleaner is delayed, or the maintenance crew is late, you'll be equipped to address the issue promptly. Tasks like property inspections, damage evaluations, and service order entries can all be performed via phone, with inspection checklists documented and photos uploaded to the VRWorks dashboard directly from the field. Additionally, the system allows for monitoring of housekeepers, ensuring that you can step in if necessary to provide assistance. This comprehensive approach ensures that nothing slips through the cracks and that your rental property management runs smoothly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beds24 Yes 
CiiRUS No 
Cloudbeds No 
Escapia No 
Guesty No 
Hostaway Yes 
Hostfully No 
LiveRez No 
MyVR No 
Smily No 
Smoobu Yes 
Streamline No 
Virtual Resort Manager No 
iGMS Yes 

Integrations

Beds24 No 
CiiRUS Yes 
Cloudbeds Yes 
Escapia Yes 
Guesty Yes 
Hostaway No 
Hostfully Yes 
LiveRez Yes 
MyVR Yes 
Smily Yes 
Smoobu No 
Streamline Yes 
Virtual Resort Manager Yes 
iGMS No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Pricing Details

$0.99 per booking
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Vendor Details

Company Name

VRWorks

Country

United States

Website

www.vrworks.net

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH

Alternatives