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ease
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design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.

Description

Introducing a straightforward electronic reservation system designed for restaurants, simpleERB is the ultimate diary and booking management tool that enhances customer service for every diner. This user-friendly platform keeps track of customer preferences and information, enabling you to operate your restaurant more effectively while boosting your revenue. Affordable and easy to maintain, you can quickly register and set up your reservation system without hassle. With a flexible monthly contract that requires no long-term commitment, you have the freedom to pause or resume your plan at any time, as well as adjust your subscription based on your business needs. There's no need for additional hardware; the system is compatible with PCs, Macs, Windows POS systems, and iPads, allowing for multi-user access. From 5pm, a recognized leader in the industry, has facilitated millions of online reservations for restaurants. You can manage bookings through various channels such as your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card information to eliminate "No Shows." Additionally, simpleERB allows you to build a comprehensive customer database and manage waitlists, all while sending automatic SMS and email reminders to keep your patrons informed. This system not only streamlines your booking process but also fosters a personalized dining experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Instagram No 
Mapal Culture Suite Yes 
Painapo Yes 
ProvenExpert.com Yes 
SevenRooms Yes 
Spillover No 
Tripadvisor No 
X (Twitter) No 
iVvy Venue Management Yes 

Integrations

Facebook Yes 
Instagram Yes 
Mapal Culture Suite No 
Painapo No 
ProvenExpert.com No 
SevenRooms No 
Spillover Yes 
Tripadvisor Yes 
X (Twitter) Yes 
iVvy Venue Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$18.50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.theforkmanager.com/en-gb

Vendor Details

Company Name

simpleERB

Country

United Kingdom

Website

www.simpleerb.com/home/

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Alternatives

Alternatives

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