Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.

Description

Our white-label booking tool eliminates fees for direct reservations and allows you to market and sell unique guest experiences. You can also make free reservations through Instagram, Facebook and Google. You can set up automatic reminders for guests and activate deposits or cancellation fees for large groups and special occasions. UMAI gives you full control and visibility of all guest data, including past visits and purchase histories. This allows you to treat each guest as a regular and on a regular basis. You can track your guests across multiple properties, allowing you to fully understand their experience with your brand. Our solution identifies which guests haven't visited in a while, who has upcoming birthdays, and who you want to return more often. Automated personalized campaigns can boost your marketing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google No 
Google Tag Manager No 
Mapal Culture Suite Yes 
Meta Pixel No 
Painapo Yes 
ProvenExpert.com Yes 
SevenRooms Yes 
Stripe No 
iVvy Venue Management Yes 

Integrations

Google Yes 
Google Tag Manager Yes 
Mapal Culture Suite No 
Meta Pixel Yes 
Painapo No 
ProvenExpert.com No 
SevenRooms No 
Stripe Yes 
iVvy Venue Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$80
Monthly, Quarterly, Bi-annually and Annually with discounts.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tripadvisor

Founded

2000

Country

United States

Website

www.theforkmanager.com/en-gb

Vendor Details

Company Name

UMAI Restaurant Software

Founded

2016

Country

Malaysia, Portugal

Website

www.umai.io

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory No 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

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