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Average Ratings 19 Ratings

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features
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support

Description

The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.

Description

Zoho Survey is a flexible cloud-based tool designed to simplify creating surveys and questionnaires. With over 300 templates, 25 question types, and an intuitive drag-and-drop interface, it caters to businesses of all sizes looking to streamline data collection and experience management. Enhance surveys with features like skip logic, piping, scoring, multilingual support, and white-labeling to match your brand. Distribute surveys easily via email, social media, QR codes, links, or offline methods. Powerful reporting tools, including cross-tab analysis and sentiment insights, help turn feedback into actionable results. Zoho Survey integrates effortlessly with Zoho apps, Salesforce, PowerBI, Zapier and other platforms, while Survey Panels let you target specific groups. Built-in security features, including SSL encryption and password protection, keep your data safe and secure. Whether you’re capturing customer feedback, improving employee engagement, or gathering data for smarter decisions, Zoho Survey provides a reliable and versatile solution. Try it today!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eventbrite No 
Facebook No 
Google Analytics No 
Google Docs No 
Google Sheets No 
KonnectzIT No 
Microsoft Teams No 
Salesforce No 
Shopify No 
Tableau No 
Twilio No 
Workato No 
Xoxoday No 
Zoho Analytics No 
Zoho CRM No 
Zoho Commerce No 
Zoho Directory No 
Zoho Flow No 
Zoho Sheet No 

Integrations

Eventbrite Yes 
Facebook Yes 
Google Analytics Yes 
Google Docs Yes 
Google Sheets Yes 
KonnectzIT Yes 
Microsoft Teams Yes 
Salesforce Yes 
Shopify Yes 
Tableau Yes 
Twilio Yes 
Workato Yes 
Xoxoday Yes 
Zoho Analytics Yes 
Zoho CRM Yes 
Zoho Commerce Yes 
Zoho Directory Yes 
Zoho Flow Yes 
Zoho Sheet Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$10.00/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Creative Research Systems

Founded

1982

Country

United States

Website

www.surveysystem.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/survey/

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Market Research

Benchmarking No 
Compensation Management No 
Data Management Yes 
Email / Online No 
Face-to-Face No 
Panel Management Yes 
Paper-Based No 
Phone-Based No 
Sample Management Yes 
Statistical Analysis No 
Survey Management Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

Alternatives

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