Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Created by Shining Brow Software, The Service Manager is a cutting-edge solution that offers businesses, regardless of their size, remarkable oversight of their field service operations and job costing functions. Specifically tailored for companies involved in the installation, support, servicing, and maintenance of assets, The Service Manager enables users to effectively handle customer data, keep track of service histories, organize and assign tasks, manage expenses, oversee service contracts, generate estimates, issue invoices, and perform various additional tasks. Key functionalities encompass preventative maintenance, contract management, service order tracking, quote generation, graphical dispatching, and efficient resource scheduling, among others, ensuring a comprehensive approach to service management. This software not only enhances operational efficiency but also empowers teams to deliver superior customer service.
Description
Zeleaux (ZEL-OH) offers a straightforward and cost-effective way for businesses to maintain organization and foster growth. It simplifies various tasks such as customer management, quote creation, project acquisition, and team scheduling, all within one automated platform. By utilizing a unified database for customers, vendors, and partners, businesses can streamline their operations. Effective customer management is essential for any company, as not only is it crucial to build a solid customer base, but also to ensure that the team can access and utilize this information to provide seamless service throughout the customer’s journey. With Zeleaux’s Customer Management feature, the challenges of coordinating customer information across your team are significantly reduced, allowing for improved organization and management of customer data, process automation, and database expansion—all in one convenient tool. Additionally, Zeleaux empowers businesses to enhance their success by generating tailored quotes and employing estimations effectively, while also enabling real-time collaboration on projects among team members. This comprehensive approach not only saves time but also enhances team efficiency and customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Docs
No
Google Drive
No
Google Sheets
No
Pricing Details
$795.00/one-time
Free Trial
No
Free Version
No
Pricing Details
$129 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Shining Brow Software
Founded
2003
Country
United States
Website
www.shiningbrowsoftware.com
Vendor Details
Company Name
Zeleaux
Country
United States
Website
zeleaux.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Time Clock
Yes
Work Order Management
Yes
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
Yes
Billing & Invoicing
Yes
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
Yes
Offline Time Tracking
Yes
Online Time Tracking
No
Overtime Calculation
Yes
Time per Project Reporting
No
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No