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Description
The Receptionist iPad software allows visitors to manage their visits and calm down the chaos in the front office. Our digital check in solution can be customized to meet your needs. You can choose to use configurable buttons or drag-and-drop badge printing. You can effectively manage and track all visitors to your workspace, and securely store the information in the cloud. No more paper visitor logs!
Ask your guests for key information at check-in. This is whether you need it to comply with ITAR, C-TPAT, FSMA or PCI compliance or to build a human connection with them. Your employees can communicate with their guests via our unique two-way communication feature before they even reach the lobby.
The Receptionist will make a profound impression on your guests.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
Apple iOS
Yes
Dropbox
Yes
HubSpot CRM
No
Microsoft Entra ID
No
Microsoft Outlook
No
Slack
Yes
Integrations
Microsoft Teams
Yes
Apple iOS
No
Dropbox
No
HubSpot CRM
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Slack
No
Pricing Details
$60.00/month
4 different pricing tiers based on the number of employee contacts at your location.
Free Trial
Yes
Free Version
No
Pricing Details
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
The Receptionist
Founded
2012
Country
United States
Website
thereceptionist.com
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Facility Management
Asset Management
No
Commercial Properties
No
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
Yes
Vendor Management
No
Visitor Management
Yes
Work Order Management
No
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
