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features
design
support

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Write a Review

Description

As a contractor in plumbing, electrical, or HVAC services, what challenges does your business face? Are you dealing with fluctuating pricing? Do your technicians express frustration about the need to upsell? Perhaps your closing rates are not where you want them to be, or you suspect that you might be missing out on significant profits. In light of these issues, how can you effectively tackle these concerns and enhance the quality of life for yourself, your family, your customers, and your team? The New Flat Rate offers a comprehensive solution for your business needs. By implementing fully developed service menus, your technicians can concentrate on delivering quality service without the pressure to upsell, allowing them to focus on their current tasks instead of worrying about your financial success. This approach eliminates the discomfort associated with discussing prices on-site, ensuring a seamless experience for everyone involved. Ultimately, this results in complete customer satisfaction and a more harmonious work environment for your technicians.

Description

i4T Business is the app of choice for businesses that want to deliver Efficient, Streamlined, and Simplified Field Services. As an end-to-end Field Service Management Software, i4T Business ensures that from Quote to Completion, Payment, and Reviews, every Work Order is fulfilled with Efficiency, Transparency, Compliance, and Safety. The platform is specifically tailored to meet the needs of a range of FSM businesses, based on their size and the complexity of their operations through its 3 subscription plans, which are: i4T Business Lite: Sole Business Owners providing one specialized Field Service. i4T Business Standard: FSM Business Owners having multiple employees across multiple Field Services. i4T Business Pro: FSM Business Owners having multiple employees and subcontractors across multiple Field Services. i4T Business is powered by the innovative i4T Global Field Service Management ecosystem, that ensures all stakeholders connect through one platform to deliver service excellence. Offering seamless integration with i4T Maintenance (Property Maintenance Management Software) and i4Tradies (Home Maintenance Management App), allows Field Service Suppliers to obtain quality leads and keep their business growing

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MYOB No 
MessageMedia No 
QuickBooks Online No 
Stripe No 
Xero No 

Integrations

MYOB Yes 
MessageMedia Yes 
QuickBooks Online Yes 
Stripe Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.50 per month
i4T Business Lite - $49.50
i4T Business Standard - $99.00
i4T Business Pro - Tailored Pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

The New Flat Rate

Founded

2011

Country

United States

Website

thenewflatrate.com

Vendor Details

Company Name

i4T Global

Founded

2017

Country

Australia

Website

i4tglobal.com/solutions/field-service-management-software/

Product Features

Electrical Contractor

Billing & Invoicing No 
Commercial / Industrial No 
Contract Management No 
Customer Database No 
Electronic Signature No 
Mobile Access Yes 
Quotes / Estimates Yes 
Scheduling No 
Time Tracking No 
Work Order Management Yes 

Electrical Estimating

Billing & Invoicing No 
Change Orders No 
Cost Database No 
Project Management No 
Quotes / Proposals No 
Takeoff No 

HVAC

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling No 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

HVAC Estimating

Billing & Invoicing No 
Commercial/Industrial No 
Cost Database No 
Data Import / Export Yes 
Equipment Maintenance No 
Financing Management No 
Labor Rates No 
Quotes/Proposals No 
Scheduling No 
Takeoff No 

Plumbing

Billing & Invoicing No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Mobile Access Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management Yes 

Plumbing Estimating

Change Orders No 
Commercial / Industrial No 
Cost Database No 
Data Import / Export No 
Fitting Management No 
For General Contractor No 
Overhead Costs Estimating No 
Prebuilt Assembly No 
Quotes / Proposals No 
Takeoff No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Alternatives

Alternatives

Coolfront Reviews

Coolfront

Profit Strategies