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Description
Our comprehensive hospitality management software is designed with a wealth of features, is intuitive to use, and specifically caters to the South African market. It enables both you and your team to fully manage your operations, regardless of the size or type of accommodation you provide. Packed with powerful tools, our platform supports clients in efficiently managing their properties. We are continuously enhancing our software, regularly introducing new functionalities to meet evolving needs. Our clientele spans from bustling city hotels to charming bed and breakfast establishments. We offer onsite training to ensure that your staff are equipped with the necessary skills and confidence to maximize the use of our system. Should you require custom development, we are ready to assist you at competitive rates, enabling you to personalize our software to align with your unique objectives or operational workflows. Our system also includes automated communication features, such as sending emails or SMS notifications for booking confirmations, and allows for bulk messaging to your guests. By leveraging these capabilities, you can enhance your customer engagement and streamline your communication processes effectively.
Description
The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$300.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HOSTSOFTWARE
Founded
1986
Website
www.thehost.co.za
Vendor Details
Company Name
Data Devices
Founded
1989
Country
India
Website
www.datadevices.com/thehotelier/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
